This Privacy Policy describes how GEMCY (the "site", "we", "us", or"our") collects, uses, and discloses your personal information whenyou visit, use our services, or make a purchase from gemcy.shop(the "site") or otherwise communicate with us (collectively, the"Services"). For purposes of this Privacy Policy, "you" and "your'means you as the user of the Services, whether you are a customer,website visitor, or another individual whose information we havecollected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully. By using and accessing anyof the Services, you agree to the collection, use, and disclosure ofyour information as described in this Privacy Policy. If you do notagree to this Privacy Policy, please do not use or access any of theServices.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including toreflect changes to our practices or for other operational, legal, orregulatory reasons. We will post the revised Privacy Policy on thesite, update the "Last updated" date and take any other stepsrequired by applicable law.
How We Collect and Use Your PersonalInformation
To provide the Services, we collect and have collected over the past12 months personal information about you from a variety of sources,as set out below. The information that we collect and use variesdepending on how you interact with us.
In addition to the specific uses set out below, we may useinformation we collect about you to communicate with you, providethe Services, comply with any applicable legal obligations, enforceany applicable terms of service, and to protect or defend theServices, our rights, and the rights of our users or others.
What Personal Information We Collect
The types of personal information we obtain about you depends onhow you interact with our Site and use our Services. When we usethe term "personal information", we are referring to information thatidentifies, relates to, describes or can be associated with you. Thefollowing sections describe the categories and specific types ofpersonal information we collect.
Information We Collect Directly from You
Information that you directly submit to us through our Services mayinclude:
Basic contact details including your name, address, phonenumber,email.
order information including your name, billing address, shippingaddress, payment confirmation, email address, phone number.
Account information including your username, password, security
questions.
Shopping information including the items you view, put in yourcart or add to your wishlist.
customer support information including the information youchoose to include in communications with us, for example, whensending a message through the Services.
Some features of the services may require you to directly provide uswith certain information about yourself. You may elect not toprovide this information, but doing so may prevent you from usingor accessing these features.
Information We Collect through Cookies
We also automatically collect certain information about yourinteraction with the Services ("Usage Data"). To do this, we may usecookies, pixels and similar technologies ("cookies"). Usage Datamay include information about how you access and use our siteand your account, including device information, browserinformation, information about your network connection, your IPaddress and other information regarding your interaction with theServices.
Information We Obtain from Third Parties
Finally, we may obtain information about you from third parties,including from vendors and service providers who may collectinformation on our behalf, such as:
Companies who support our Site and Services, such as Shopify.
Our payment processors, who collect payment information (e.g.,bank account, credit or debit card information, billing address) toprocess your payment in order to fulfill your orders and provideyou with products or services you have requested, in order toperform our contract with you.
When you visit our Site, open or click on emails we send you, orinteract with our Services or advertisements, we, or third partieswe work with, may automatically collect certain information usingonline tracking technologies such as pixels, web beacons,software developer kits, third-party libraries, and cookies.
Any information we obtain from third parties will be treated inaccordance with this Privacy Policy. We are not responsible or liablefor the accuracy of the information provided to us by third partiesand are not responsible for any third party's policies or practices.For more information, see the section below, Third Party Websitesand Links
How We Use Your Personal Information
Providing Products and Services. We use your personalinformation to provide you with the Services in order to performour contract with you, including to process your payments, fulfillyour orders, to send notifications to you related to your account,purchases, returns, exchanges or other transactions, to create,maintain and otherwise manage your account, to arrange forshipping, facilitate any returns and exchanges and to enable youto post reviews.
Marketing and Advertising. We use your personal information formarketing and promotional purposes, such as to send marketing,advertising and promotional communications by email, textmessage or postal mail, and to show you advertisements forproducts or services. This may include using your personalinformation to better tailor the Services and advertising on ourSite and other websites.
Security and Fraud Prevention. We use your personal informationto detect, investigate or take action regarding possiblefraudulent, illegal or malicious activity. If you choose to use theServices and register an account, you are responsible for keepingyour account credentials safe. We highly recommend that you donot share your username, password, or other access details withanyone else. If you believe your account has been compromised,please contact us immediately.
Communicating with you. We use your personal information toprovide you with customer support and improve our Services. Thisis in our legitimate interests in order to be responsive to you, toprovide effective services to you, and to maintain our businessrelationship with you.
Cookies
Like many websites, we use Cookies on our Site. For specificinformation about the Cookies that we use related to powering ourstore with Shopify, see https://www.shopify.com/legal/cookies. Weuse Cookies to power and improve our site and our Services(including to remember your actions and preferences), to runanalytics and better understand user interaction with the Services(in our legitimate interests to administer, improve and optimize theServices). We may also permit third parties and services providersto use Cookies on our Site to better tailor the services, products andadvertising on our Site and other websites.
Most browsers automatically accept Cookies by default, but you canchoose to set your browser to remove or reject Cookies through yourbrowser controls. Please keep in mind that removing or blockingCookies can negatively impact your user experience and may causesome of the Services, including certain features and generalfunctionality, to work incorrectly or no longer be available.Additionally, blocking Cookies may not completely prevent how weshare information with third parties such as our advertisingpartners.
How We Disclose PersonalInformation
In certain circumstances, we may disclose your personalinformation to third parties for legitimate purposes subject to thisPrivacy Policy. Such circumstances may include:
With vendors or other third parties who perform services on ourbehalf (e.g., IT management, payment processing, data analytics,customer support, cloud storage, fulfillment and shipping).
With business and marketing partners, including Shopify, toprovide services and advertise to you. Our business andmarketing partners will use your information in accordance withtheir own privacy notices.
When you direct, request us or otherwise consent to our disclosureof certain information to third parties, such as to ship youproducts or through your use of social media widgets or loginintegrations, with your consent.
With our affiliates or otherwise within our corporate group, in ourlegitimate interests to run a successful business.
In connection with a business transaction such as a merger orbankruptcy, to comply with any applicable legal obligations(including to respond to subpoenas, search warrants and similarrequests), to enforce any applicable terms of service, and toprotect or defend the Services, our rights, and the rights of ourusers or others.
We have, in the past 12 months, disclosed the following categories ofpersonal information and sensitive personal information (denotedby *) about users for the purposes set out above in "How We collectand Use Your Personal Information" and "How We DisclosePersonal Information"
Category
Identifiers such as basic contact details and certain order andaccount information
Commercial information such as order information, shoppinginformation and customer support information
Internet or other similar network activity, such as Usage DataCategories of Recipients
Vendors and third parties who perform services on our behalf(such as Internet service providers, payment processors,fulfillment partners, customer support partners and data analyticsproviders)
Business and marketing partners
Affiliates
We do not use or disclose sensitive personal information for thepurposes of inferring characteristics about you.
User Generated Content
The Services may enable you to post product reviews and otheruser-generated content. If you choose to submit user generatedcontent to any public area of the Services, this content will be publicand accessible by anyone.
We do not control who will have access to the information that youchoose to make available to others, and cannot ensure that partieswho have access to such information will respect your privacy orkeep it secure. We are not responsible for the privacy or security ofany information that you make publicly available, or for theaccuracy, use or misuse of any information that you disclose orreceive from third parties.
Third Party Websites and Links
Our Site may provide links to websites or other online platformsoperated by third parties. If you follow links to sites not affiliated orcontrolled by us, you should review their privacy and securitypolicies and other terms and conditions. We do not guarantee andare not responsible for the privacy or security of such sites,including the accuracy, completeness, or reliability of informationfound on these sites. Information you provide on public or semi-public venues, including information you share on third-party socialnetworking platforms, may also be viewable by other users of theServices and/or users of those third-party platforms withoutlimitation as to its use by us or by a third party. Our inclusion of suchlinks does not, by itself, imply any endorsement of the content onsuch platforms or of their owners or operators, except as disclosedon the Services.
Children's Data
The Services are not intended to be used by children, and we do notknowingly collect any personal information about children. If you arethe parent or guardian of a child who has provided us with theirpersonal information, you may contact us using the contact detailsset out below to request that it be deleted.
As of the Effective Date of this Privacy Policy, we do not have actualknowledge that we "share" or "sell" (as those terms are defined inapplicable law) personal information of individuals under 16 years ofage.
Security and Retention of Your Information
Please be aware that no security measures are perfect orimpenetrable, and we cannot guarantee "perfect security." Inaddition, any information you send to us may not be secure while intransit. We recommend that you do not use unsecure channels tocommunicate sensitive or confidential information to us.How long we retain your personal information depends on differentfactors, such as whether we need the information to maintain youraccount, to provide the Services, comply with legal obligations,resolve disputes or enforce other applicable contracts and policies.
Your Rights and choices
Depending on where you live, you may have some or all of the rightslisted below in relation to your personal information. However, theserights are not absolute, may apply only in certain circumstancesand, in certain cases, we may decline your request as permitted bylaw.
Right to Access / Know. You may have a right to request accessto personal information that we hold about you, including detailsrelating to the ways in which we use and share your information.
Right to Delete. You may have a right to request that we deletepersonal information we maintain about you.
Right to correct. You may have a right to request that we correctinaccurate personal information we maintain about you.
Right of Portability. You may have a right to receive a copy of thepersonal information we hold about you and to request that wetransfer it to a third party, in certain circumstances and withcertain exceptions.
Restriction of Processing. You may have the right to ask us tostop or restrict our processing of personal information.
Withdrawal of consent. Where we rely on consent to process yourpersonal information, you may have the right to withdraw thisconsent.
Appeal. You may have a right to appeal our decision if we declineto process your request. You can do so by replying directly to ourdenial.
Managing Communication Preferences. We may send youpromotional emails, and you may opt out of receiving these atany time by using the unsubscribe option displayed in our emailsto you. If you opt out, we may still send you non-promotionalemails, such as those about your account or orders that you havemaae.
You may exercise any of these rights where indicated on our Site orby contacting us using the contact details provided below.
We will not discriminate against you for exercising any of theserights. We may need to collect information from you to verify youridentity, such as your email address or account information, beforeproviding a substantive response to the request. In accordance withapplicable laws, you may designate an authorized agent to makerequests on your behalf to exercise your rights. Before acceptingsuch a request from an agent, we will require that the agent provideproof you have authorized them to act on your behalf, and we mayneed you to verify your identity directly with us. We will respond toyour request in a timely manner as required under applicable law.
Complaints
If you have complaints about how we process your personalinformation, please contact us using the contact details providedbelow. If you are not satisfied with our response to your complaint,depending on where you live you may have the right to appeal ourdecision by contacting us using the contact details set out below, orlodge your complaint with your local data protection authority.
International Users
Please note that we may transfer, store and process your personalinformation outside the country you live in, including the UnitedStates. Your personal information is also processed by staff andthird party service providers and partners in these countries.
If we transfer your personal information out of Europe, we will rely onrecognized transfer mechanisms like the European Commission'sStandard Contractual Clauses, or any equivalent contracts issuedby the relevant competent authority of the UK, as relevant, unlessthe data transfer is to a country that has been determined toprovide an adequate level of protection.
Contact
Should you have any questions about our privacy practices or thisPrivacy Policy, or if you would like to exercise any of the rightsavailable to you, please email us at xiekaiabcd@gmail.com